Modules for IT
Managing a small IT-company isn't a great challenge when you are working on 2-3 projects. However, when the number of duties is increasing, related processes, reports and tasks blow the team's mind You must admit that your departments use different software to fulfil daily tasks - HR-manager uses Excel sheets, Sales Manager sends the customer materials by e-mail and the Project Manager wastes half-day to organize all tasks via Google doc.
How about others? After all, besides Developers, Project Managers, or QA-engineers there are other employees who interact with clients. (For example, Marketing Specialists, Content-managers/Copywriters, etc). Each of them uses different online tools to cope with tasks. So, it makes the process chain uncontrolled.
Here are some examples for you:
- The Project Manager creates a new task chain, but the team can't start working. They must wait until the plan is completed.
- The Sales Manager makes a note about a meeting with customers but forgot about that.
- The HR-manager doesn't have time to check all the applications from the candidates. As a result, he/she missed a qualified employee.
Of course, it seems that there is no perfect solution that will cover each business process. But you are not right. And here is why.
Together with Avanga modules, you can explore each side of your company activity and create an organized system within each department. Let’s dive in it!
Almost all processes in this company involve communication with the clients. The first person who actively interacts with them is the Sales Manager.
All conversations about product development or service delivery and deals closure are the responsibility of the Sales Manager.
Lead generation, application processing, negotiations, deals conclusion are one of the core tasks this specialist must perform on time. In addition, it is crucial to analyze the results, draw up reports, and be constantly in touch with the clients if they have any questions. In most cases, the Sales Manager's head is spinning. So, what is to do?
Avanga has a built-in CRM that establishes simple and efficient communication with clients at all levels. From the lead registration in the system to the deal conclusion. Filling in data, looking for potential clients via different channels or sending materials by e-mail is not your headache anymore. Trust it to modules that will perform it with ease.
Forgot about tasks for today? Avanga will remind you about them. CRM module allows to establish a whole sales process chain and also save the whole interaction history with the customer. So, you are always aware of the events and plan effective work for the whole day.
You can divide all customers into groups, segment them and set different statuses, send notifications every day. The Activity module allows tracking progress for each new consumer (status). The automatic report generation (Statistics Module) helps to obtain a ready template with the necessary information.
If you think making a project manually is like a piece of cake, then you're totally wrong. Often, this process requires a large number of repeated actions and many hours for tasks that could automatically be carried out twice faster. Project Managers need to make an accurate plan and assign tasks to all team members. In addition, they need to estimate all risks, make calculations and form detailed reports manually. Sometimes it takes a few hours and sometimes - a few days. At this time, the team loses a valuable resource - their time, because they have nothing to do and don't know how to start the process without proper planning.
A Projects Module facilitates the process and creates a gradual project chain. The module defines tasks and allows to take into account all the details of the project plan. When a manager creates a task for a QA-engineer, UX/UI designer, or developer, the system automatically notifies employees. You can also prioritize tasks so that each worker knows what to do first.
Even if questions arise, you can always discuss them in a joint chat. Messenger module allows sharing information and exchange files without leaving the platform.
What about performance control? The digital dashboard shows each task progress. You can analyze how many hours have been spent on each task or project.
So, what can be automated with Avanga Projects/Tasks Module:
- Task assignment;
- Notification employees on new tasks;
- Plan creation for each project;
- Employees' progress control;
- Tracking the time needed to perform tasks;
- Notifications about completed tasks;
- Analytical report creation;
- Status completion tracking.
Each HR-manager spends several hours on different routine tasks each day. This makes it difficult to focus on more important aspects. Especially it concerns direct communication with staff.
Most operations require a repetitive table and document creation. So, why not to alleviate routine by automation?
For example, information about each employee (vacations, personal data, task information, contacts) must be filled in manually. In addition, the HR manager needs to keep in mind all events within the company and remind employees of them. And what to do if you need to post several jobs in a day, structure all questions for a performance review, or create an analytical report? Don't be down! Avanga HR module makes it in a few clicks!
Does the onboarding process make you confused about tasks? You can create a plan for all employees. To manage it, you need to add a new employee to the system. Then, the system links the task chain the worker must perform. Once the checklist is created, the digital board shows the status of each worker on each onboarding stage.
Integration with job search platforms allows you to post new jobs in a few clicks and control the entire process.
With online dashboards, HR-manager can visualize workflows, mark completed tasks, or add new ones. It is also possible to set the completion status and timeframes for each task. The HR module allows you to sort and analyze existing tasks quickly.
Chat with all employees can be conducted using the Messenger module. Here, you can create a group chat to communicate with the team or write a direct message to each coworker separately. Thus, you do not need to spend time on meetings, drawing up documents or making a plan. Everything is done in the snap of a finger.
Tasks that can be automated with the Avanga HR management module:
- Employee success tracking;
- Integration with job search platforms;
- Detailed analytical reports preparation;
- Management digital dashboards;
- Onboarding process automation.
When the business process is automated and all stages are organized, your team works as a single mechanism. Everyone knows what needs to be done and is sure that all processes are smooth. Fast, easy and convenient.
Get your free trial right now! Work with a new BPA model to turn everything into a clear plan in your IT company favor with Avanga.